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Shipping
Free delivery on every order, dispatched within a working day and tracked from our door to yours.
Last updated · 4 September 2026
We ship every Mingo order from our facility in Hyderabad through our logistics partners, with tracking on every consignment.
Orders placed before 2:00 PM IST on a working day are dispatched the same day. Orders placed after that, or on a Sunday or public holiday, are dispatched the next working day.
You will receive a tracking link by SMS and email the moment your parcel leaves our facility.
Once dispatched, typical delivery times are:
These are estimates from our courier partners, not guarantees. Weather, regional restrictions and public holidays can extend them.
Shipping is free on every order, with no minimum value. The price you see at checkout is the price you pay.
We are a prepaid-only store. You can pay by UPI, credit or debit card (Visa, Mastercard, RuPay), net banking or wallet. We do not offer cash on delivery.
Every order can be tracked from your account. You will also receive the courier's own tracking link by SMS and email at dispatch.
Please check your address and phone number carefully at checkout. If a parcel is returned to us because the address was incomplete or nobody was reachable, we will contact you to arrange a re-dispatch. Re-dispatch to a corrected address is free of charge once per order.
If your order has not arrived within 10 working days of dispatch, contact us with your order number and we will open an investigation with the courier immediately. Where a parcel is confirmed lost in transit, we will send a free replacement or issue a full refund — your choice.
If your parcel arrives visibly damaged, please photograph it before opening and contact us within 48 hours of delivery. See our Returns & Refunds policy for how those cases are resolved.
Still need help?
Our support team replies to every message within one working day.