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Legal
What we collect, why we collect it, who we share it with, and how to get it removed.
Last updated · 4 September 2026
Mingo Health Pvt. Ltd. ("Mingo", "we", "us") operates heymingo.com. This policy explains what we collect, why, and what you can ask us to do about it.
You give us directly:
Collected automatically:
We do not collect or store your card number, UPI ID or bank credentials. Payments are handled entirely by Razorpay on their own systems.
We use your information to:
We share the minimum necessary with the partners who make the service work:
We do not sell your personal data, and we do not share it for third-party advertising.
Order records are retained for eight years to meet Indian tax and accounting requirements. Account details are kept while your account is open. One-time password records are kept briefly for rate-limiting and fraud prevention, then discarded.
You can ask us to:
Email support@heymingo.com and we will respond within 30 days.
We use cookies that are strictly necessary to keep you signed in and to remember your cart. See our Cookie Policy for the detail.
Traffic is encrypted in transit over HTTPS. Sign-in uses one-time passwords rather than stored passwords, so there is no customer password database to breach. Access to personal data internally is limited to staff who need it to fulfil orders or answer support requests.
Our products are not sold to under-18s and we do not knowingly collect data from children. Products intended for children are purchased by an adult on their behalf.
We will update the date at the top of this page whenever this policy changes, and notify you by email if the change is significant.
Questions about this policy, or about your data, go to support@heymingo.com.
Still need help?
Our support team replies to every message within one working day.